Hire a Digital Worker that
answers every call.
Reception, caller qualification, and meeting booking on the phone — multilingual, 24/7, with a warm handover to a human whenever the call needs one.
What you'll see in your dashboard
Illustrative view — your live dashboard reflects your own call volume and outcomes.
InovateAI · Customer Support Worker
2026-05-09 · 09:42 UTC
3,421
Tickets triaged
67%
Auto-resolved
2m
Avg response
312
Escalated
Activity · last 7 days
runs
Decision log
live feed
- Ticket #48217 auto-resolved with KB article1m ago
- Triaged 24 new tickets into queues8m ago
- Escalated #48190 — VIP customer, billing dispute19m ago
- Drafted 11 replies awaiting agent approval42m ago
Every decision logged with reasoning · Exportable for audit
What it handles on the phone
The reception work that interrupts your team forty times a day — answered, qualified, booked, logged.
24/7 call answering
Every inbound call answered live — nights, weekends, lunch breaks, holidays. No voicemail, no 'please call back during office hours'.
Caller qualification
Asks your qualifying questions, captures who's calling, why, and how urgent — structured into your CRM, not scribbled on a sticky note.
Meeting booking on the call
Checks real calendar availability and books the meeting while the caller is still on the line. Confirmation and reminder sent automatically.
Multilingual reception
Handles callers in EN, DE, FR, ES, IT, PT — in the language they opened with, without transferring or asking them to call back.
Warm escalation to a human
When a call needs a person — a complaint, a VIP, an emergency — it transfers with a live summary of who's calling and what they need.
Call logging & follow-up
Every call ends as a transcript, a summary, and a CRM entry. Follow-up emails and callbacks scheduled before the line goes quiet.
Before vs. after deployment
A typical day on your phone line — with and without an AI Digital Worker.
| Task | What happens today | With the AI Digital Worker |
|---|---|---|
| Calls outside office hours | Voicemail — most callers hang up and dial a competitor | Answered live at 22:00 the same as at 10:00 |
| Qualify an inbound caller | Whoever picks up asks ad-hoc questions, details get lost | Same qualification script every time, structured into the CRM |
| Book a meeting by phone | Phone tag — two callbacks and an email thread | Booked on the first call, invite in the caller's inbox |
| Caller speaks another language | 'Can you call back when our colleague is in?' | Handled in the caller's language, on the spot |
ROI math for reception
Compared to staffing the phone in-house.
RECEPTIONIST / FRONT-DESK (FULLY LOADED)
€28,000+
Year one — single in-house hire
- → Base salary: €20,000–24,000
- → Employer taxes & benefits: +25–30%
- → One shift, one language, one call at a time
- → Phone unattended at lunch, after hours, sick days
- → Call details live in memory and sticky notes
External answering services: from €1–2 per call with scripts your callers can hear.
AI DIGITAL WORKER
€17,000
€5,000 activation + €12,000/yr subscription
- → Answers 24/7/365 — every call, in parallel
- → Multilingual out of the box
- → Books meetings against real calendars
- → Every call logged, transcribed, in the CRM
- → Cancel with 30 days' notice
Payback period: under 8 months vs. a single front-desk hire — before counting a single after-hours lead that would otherwise have gone to voicemail.
Why it works for the phone specifically
The phone is your highest-intent channel — and the easiest one to lose.
Someone who calls is ready to talk now. Every missed or fumbled call is a lead that walks to whoever answers next. The Worker makes 'missed call' a phrase you stop using.
Reception quality at 22:00 equals reception quality at 10:00.
No rushed pickups five minutes before closing, no post-lunch mood, no queue of people at the front desk while the phone rings out. Caller #40 of the day gets the same greeting as caller #1.
Every call becomes structured data instead of a memory.
Who called, why, what was promised, what happens next — logged, transcribed, and pushed to your CRM. Follow-ups stop depending on someone remembering to write it down.
Hear it answer before you commit.
30-minute scoping call. Bring last month's call log — we'll walk through which calls it would have answered, qualified, and booked, and we'll put it on a live test call with you.
Request scoping call →